IntelliShop Software
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Frequently asked questions & answers regarding webinar participation

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Is there a charge to participate?

No, it’s completely free of charge!

Why do I need to register?

After registering, each participant will receive a personal login link. This functions in the same way as a numbered admission ticket which secures your seat at a conference. It’s also important that our experts know whom they are talking to.

Do I have to install any software?

No, permanent installation of participation software isn’t required. The GoToWebinar system will only be “run”, i.e. when you use your login link, the operating system will ask if you want to run the application. Please select ‘confirm’. This doesn’t automatically entail installation, so administrator permissions are not usually required. Depending on your operating system and browser, you can also participate through a browser, e.g. Google Chrome. The system will automatically inform you of this. Smartphone and tablet users will generally require an app, available free of charge from the iOS and Android web stores.

Will I need a headset?

No, you won’t need a headset, although you can use one if you prefer. You can listen using your PC, smartphone, or tablet speakers, or you can use a headset. Your confirmation details will also include a dial-in number that you can call if you’d prefer to follow the webinar by telephone.

How can I ask questions?

Questions can be posted in text form at any time during the webinar, using the integrated question/chat feature. The host will address questions during the Q&A and panel discussion sessions, which will be an integral part of every webinar during the E-Commerce Expert Week.

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Technical information regarding webinar participation

Before taking part in our webinar, you’ll need to check your system and Internet connection. This is easy to do...

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You can participate in the webinar using the GoToWebinar software (Mac/Windows); via a browser session (Mac/Linux/Chrome OS); or using a smartphone/tablet (Android/iOS/Windows).

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Desktop software requirements

  • Windows 7 to Windows 10

  • Mac OS X 10.9 (Mavericks) to 10.12 (Sierra)

Browser access requirements

  • Mac OS X 10.6 (Snow Leopard) to 10.8 (Mountain Lion)

  • Linux/Ubuntu

  • Google Chrome OS (Chromebook)

Mobile requirements

  • iOS 9 or newer

  • Android 4.1 (Ice Cream Sandwich) or higher

  • Windows Phone 8 or higher

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You’ll find detailed information on the GoToWebinar website. If the automatic system check doesn’t work, we recommend comparing your specifications with the complete system requirements of GoToWebinar. The website also provides demo webinar sessions you can use to check your system compatibility.

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