Integrated order management
IntelliShop’s order management feature allows orders to be processed comprehensively across all systems, regardless of sales channel.
You have flexible control of the entire ordering process, thanks to IntelliShop’s process support functionality.
Offers and RFQ processes
Requests for quotation and negotiation processes typical of the B2B arena can be triggered from right inside the shopping cart.
This allows customers to get in touch with you and enter into negotiations directly, even during sales reps’ on-site visits.
E-procurement for purchasing processes
IntelliShop’s e-procurement features let customers manage their procurement processes in a hierarchical manner, from within their customer accounts.
This will leave your purchasing manager free to configure whatever s/he wishes: budgets, cost centers, product range restrictions, etc.
Returns and logistics
For maximum customer satisfaction, digitize complicated returns forms, and make smooth returns and cancellation processes available to your customers.
Integrate your logistics service providers, and ensure the transparent status of all full and partial deliveries through proactive notifications.